Told him i was coming then he called back after Called asked for salesman talked to jeff told him i was interested in a few trucks but one particular. :)įreedom chrvtolet Called asked for salesman talked to jeff told him i was interested in a few trucks but one particular. If ever anyone was troubled by my changing my mind throughout the entire process- I never knew it. Walter was very understanding & graciously took the time to locate my PERFECT TRAVERSE & the dealership sent for it, & I couldn't be happier with it!!! I was never pressed or rushed to make a decision, Walter was understanding & supportive of me wanting a different one, Walters' Boss & the finance personnel I met during the experience were all very nice & easy going. I still wanted a Traverse- but I didn't want THAT one. So, regrettably, somewhat embarrassed & reluctant I told Walter- it was just too much. the white one wasn't enough of what I wanted, but the one in my garage was Much Too Much of a Traverse for me to feel comfortable with purchase. Upon arriving to the dealership, Walter had a white (color of my Sonata) Traverse cleaned, up front & ready to test drive! My daughters & I never had to deal with "walking a the lot" - 1st class service! But the white one wasn't quite equipped the way I would want, so I ended up test driving a Black Traverse with EVERYTHING we could possibly ever want! Unable to complete signing due to time of night,( kids were hungry ) I was allowed to take the vehicle home. Walter Koch immediately responded to me,& after finding out more about my motivation behind my interest in a Traverse, we set up a time later that day for a test drive. Walter Koch immediately responded to me,& after find On a whim one Saturday, I reached out to express interest in trading in my Sonata for a Traverse. My Perfect Traverse On a whim one Saturday, I reached out to express interest in trading in my Sonata for a Traverse. I can in good faith say I highly recommend service consultant Paul at Freedom Chevrolet of San Antonio, Texas. I can not say enough good things about our experience with Freedom Chevrolet. Thanks to them our truck was repaired and we were back on the road Tuesday. Paul and Debbie were respectful, polite, caring and understanding of our situation. Paul contacted our extended warranty carrier and later wrote them a letter and called them to help us get a settlement. Paul and his assistant Debbie kept us informed of the progress. The service consultant (Paul) called later that day and promised to squeeze it in as soon as possible. The next morning Gilbert found the only Service center who promised to look at the truck before Tuesday- Freedom Chevrolet of San Antonio. Eagle One (Gilbert) arrived with a truck that towed our pickup and 5th wheel. We live in Wisconsin and knew no one in the area so we call AAA. Eagle One (Gilbert) arrived wi While traveling though the area, we had a breakdown. While traveling though the area, we had a breakdown.
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